Support

Get the help you need by searching through videos, manuals, and more.

DTC Library

Access our extensive library of DTC Codes and solutions and find the best fix for your vehicle.

SGW AutoAuth

Starting with 2018 models, a Secure Gateway Module (SGW) that acts as a firewall was added to improve security. The SGW blocks unauthorized access to the vehicle's network, which could potentially harm vehicle systems or customers.

DLC Locator

Enter your vehicle’s information to locate the DLC Port

Coverage Checker

Find out which tools are compatible with your vehicle.

FREQUENTLY ASKED QUESTIONS

Get immediate answers to common questions regarding RepairSoluionsPRO®

  • Turn on Bluetooth on your phone and power on the Battery Tester by connecting it to a battery. Make sure your phone is on Wi-Fi (required the first time), open the RSPRO app, tap Continue, and select your tester on the Tool Pairing screen to complete pairing. Once paired, test data transfers automatically. Registered users can reconnect via Bluetooth alone afterward

  • Results fall into four categories: Good Battery (healthy, retest every 90 days), Good – Recharge (healthy but needs a charge), Charge – Retest (recharge fully and retest; replace if it persists), and Replace Battery (indicates that the battery should be replaced; check connections and retest before replacing).

  • Flooded, AGM, and GEL 12V batteries, tested against seven standards — CCA, CA, JIS, EN, DIN, SAE, and IEC — with a CCA range of 100–2000.

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  • The RepairSolutionsPRO app, when used with the Battery Tester Module, gives detailed diagnostic information and repair tips based on the test results. Besides simple pass/fail results, the app can spot specific battery problems like sulfation, internal shorts, or cell imbalances. It also offers suggestions on how to fix these issues, helping you decide whether to repair or replace the battery.

  • You can do the out-of-vehicle test with the battery still connected to the car or disconnected. But for the best accuracy, it’s a good idea to disconnect the battery to avoid any interference that might mess up the results. If you decide to leave it connected, be careful not to cause any short circuits or touch live wires.

  • You do not need to pair the SDS50 with the RepairSolutionsPRO app. RepairSolutionsPRO is already integrated into the SDS50 software. Reports will sync to your RepairSolutionsPRO account automatically. Please log in to the app with your account to view them.

  • To find specific function like Transmission Reset or DPF Reset, go to the Workshop Tools menu and scroll down to the Reset section. However, availability of certain features depends on the specific make and model of the vehicle. To ensure compatibility before purchasing, we recommend using the Coverage Checker on pro.repairsolutions.com

  • The SDS50 includes free lifetime software updates and core diagnostic functions with no mandatory subscription required. The only feature that may require an additional fee is the optional Repair Information service provided by MOTOR, which is a third-party service. This feature is clearly labeled as optional and is not required to diagnose vehicles or use the scanner’s main functions.

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  • The vehicle may still be drivable, but fuel economy and emissions can be affected. Prompt diagnosis is recommended.

  • While our current customization options may be limited, you can still update essential aspects such as personal information, address, notifications, and language to align the app more closely with your preferences.

  • The app primarily acts as a report’s viewer. Therefore, only your SDS tool will be able to clear DTCs.2222222

  • Yes. There are no hidden subscription or update fees.

  • To unlock all the features of your tool, it is necessary to register it with your RSPRO® account. Once the registration process is complete, using the app becomes optional for you.

  • No, we do not sell your data.

  • The app primarily acts as a report’s viewer. Please check your SDS tool manual for more information on streaming live data.

  • Yes, we designed RSPRO® app to fit the needs of techs and shop owners.

  • The app provides information about Scheduled Maintenance, Predicted Failure and helps identify potential issues. Please check your SDS tool manual for more information on the tool\'s features and specifications.

  • We offer a collection of informative in-app tutorial videos that cover both tool usage and vehicle repairs. These videos serve as a valuable resource to assist you in utilizing our SDS tools and performing various repairs.

  • Currently, RepairSolutionsPRO® is only available for smartphones or tablets.

  • If you are referring to the SDS tool’s available features for your vehicle, please refer to our Coverage Checker. Otherwise, the app primarily acts as a report’s viewer. Please check your SDS tool manual for more information on the vehicle make, year, and model compatibility.

  • An Internet connection is required to use the app.

  • Please use the OBD Tool Updater application, available to download on your PC or Mac.
    View Instructions for OBD Tool Updater

  • Yes, the app offers support for Spanish and English.

Tech Notes