Support
Get the help you need by searching through videos, manuals, and more.
FREQUENTLY ASKED QUESTIONS
Get immediate answers to common questions regarding RepairSoluionsPRO®
-
How do I pair the Battery Tester with the RepairSolutionsPRO app?
Turn on Bluetooth on your phone and power on the Battery Tester by connecting it to a battery. Make sure your phone is on Wi-Fi (required the first time), open the RSPRO app, tap Continue, and select your tester on the Tool Pairing screen to complete pairing. Once paired, test data transfers automatically. Registered users can reconnect via Bluetooth alone afterward
-
What do the Battery Health Check results mean?
Results fall into four categories: Good Battery (healthy, retest every 90 days), Good – Recharge (healthy but needs a charge), Charge – Retest (recharge fully and retest; replace if it persists), and Replace Battery (indicates that the battery should be replaced; check connections and retest before replacing).
-
What battery types and standards does the Battery Tester support?
Flooded, AGM, and GEL 12V batteries, tested against seven standards — CCA, CA, JIS, EN, DIN, SAE, and IEC — with a CCA range of 100–2000.
-
SDS10 new tools
adqawdeqwedqweqweqeq
-
Besides basic test results, does the RepairSolutionsPRO app give detailed insights and repair tips based on the battery condition? Does it help with common battery issues like sulfation, internal shorts, or cell imbalances?
The RepairSolutionsPRO app, when used with the Battery Tester Module, gives detailed diagnostic information and repair tips based on the test results. Besides simple pass/fail results, the app can spot specific battery problems like sulfation, internal shorts, or cell imbalances. It also offers suggestions on how to fix these issues, helping you decide whether to repair or replace the battery.
-
Can I use the out-of-vehicle test while the battery is still connected to the car? If so, how does this affect the test results? Are there any safety tips I should know about?
You can do the out-of-vehicle test with the battery still connected to the car or disconnected. But for the best accuracy, it’s a good idea to disconnect the battery to avoid any interference that might mess up the results. If you decide to leave it connected, be careful not to cause any short circuits or touch live wires.
-
How do I pair the SDS50 with the RepairSolutionsPRO app?
You do not need to pair the SDS50 with the RepairSolutionsPRO app. RepairSolutionsPRO is already integrated into the SDS50 software. Reports will sync to your RepairSolutionsPRO account automatically. Please log in to the app with your account to view them.
-
How do I find specific functions like Transmission Reset, or DPF Reset on SDS50?
To find specific function like Transmission Reset or DPF Reset, go to the Workshop Tools menu and scroll down to the Reset section. However, availability of certain features depends on the specific make and model of the vehicle. To ensure compatibility before purchasing, we recommend using the Coverage Checker on pro.repairsolutions.com
-
Does the SDS50 require a subscription to use its functions?
The SDS50 includes free lifetime software updates and core diagnostic functions with no mandatory subscription required. The only feature that may require an additional fee is the optional Repair Information service provided by MOTOR, which is a third-party service. This feature is clearly labeled as optional and is not required to diagnose vehicles or use the scanner’s main functions.
-
What is the warranty for SDS tools?
-
Framework
testing
-
Can I continue driving with this code?
The vehicle may still be drivable, but fuel economy and emissions can be affected. Prompt diagnosis is recommended.
-
Can I customize the app to my specific needs and preferences?
While our current customization options may be limited, you can still update essential aspects such as personal information, address, notifications, and language to align the app more closely with your preferences.
-
Can I clear diagnostic trouble codes (DTCs) using the app?
The app primarily acts as a report’s viewer. Therefore, only your SDS tool will be able to clear DTCs.2222222
-
Is the app free to download, or are there any subscription fees or hidden costs?
Yes. There are no hidden subscription or update fees.
-
Do I have to use RSPRO® with my SDS tool?
To unlock all the features of your tool, it is necessary to register it with your RSPRO® account. Once the registration process is complete, using the app becomes optional for you.
-
Does the app sell my data?
No, we do not sell your data.
-
Does the app provide real-time data and monitoring of my vehicle\'s performance?
The app primarily acts as a report’s viewer. Please check your SDS tool manual for more information on streaming live data.
-
Is the app user-friendly and easy to navigate?
Yes, we designed RSPRO® app to fit the needs of techs and shop owners.
-
How helpful is the app in identifying potential issues with my vehicle?
The app provides information about Scheduled Maintenance, Predicted Failure and helps identify potential issues. Please check your SDS tool manual for more information on the tool\'s features and specifications.
-
Does the app offer educational resources and tutorials?
We offer a collection of informative in-app tutorial videos that cover both tool usage and vehicle repairs. These videos serve as a valuable resource to assist you in utilizing our SDS tools and performing various repairs.
-
Can I use RSPRO® on my computer?
Currently, RepairSolutionsPRO® is only available for smartphones or tablets.
-
Is the app compatible with my vehicle make, year and model?
If you are referring to the SDS tool’s available features for your vehicle, please refer to our Coverage Checker. Otherwise, the app primarily acts as a report’s viewer. Please check your SDS tool manual for more information on the vehicle make, year, and model compatibility.
-
Can I use the app without an internet connection?
An Internet connection is required to use the app.
-
How do I update my SDS tool?
Please use the OBD Tool Updater application, available to download on your PC or Mac. View Instructions for OBD Tool Updater
-
Does the app offer support for multiple languages?
Yes, the app offers support for Spanish and English.
Tech Notes
SDS43
- What is Agile/Scrum
- 123344Can the SDS43 perform bidirectional controls and special functions (EPB, ABS bleeding, DPF regen)?
qatesting_rename
General Information
- What causes DTC P0420?
- lien check issue
- Basic Information - No Start
- What are Vehicle Routines?
- Understanding Diagnostic Trouble Codes (DTCs)
- Warranty Information for the 6100p and 7100p
- What is DPF Regeneration?
- What is an All Module Scan?
- Permanent Diagnostic Trouble Codes (PDTCs) vs Diagnostic Trouble Codes (DTCs)
- Understanding Bi-directional Control and the Power of Innova Scan Tools
- Understanding ABS and How Innova Scan Tools Can Assist
- Understanding and Utilizing OBD II Mode 6
- Troubleshooting OBD II Connection Issues
- Troubleshooting Screen Scratched
- Innova Tool Trade-In Program Details
Tech Notes
- General Information
- Test
- Innova 7111: Battery Troubleshooting Guide
- Innova 7111: Transmission Fluid Temperature
- Innova 7111: Troubleshooting Dead Battery
- Innova 7111: How to Turn Off the Oil Warning Light
- Innova 7111: How to Use Special Function
- Innova 7111: Step-by-Step Guide to Update
- Innova 7111: How to Perform Electronic Parking Brake (EPB) Calibration
- Innova 7111: Understanding Clearing CEL/MIL on Vehicles
- Innova 7111: Performing the Steering Angle Sensor Calibration Function
- Innova 7111: Performing ABS Bleeding